Terms and Conditions

Effective Date: 12/02/2023

Welcome to Fetch Fresh Dayton! These Terms and Conditions ("Terms") govern your use of our services, including our SMS communications, subscriptions for fresh dog and cat food products, and website. By using our services, you agree to these Terms. If you do not agree, please refrain from using our services.

1. Services We Provide

We provide fresh, high-quality dog and cat food through one-time purchases or subscription plans. Our services also include SMS notifications for order updates, promotions, and customer support.

2. Subscription Terms

Enrollment and Payment

• When you subscribe to our service, you authorize us to charge your payment method on a recurring basis for the agreed subscription fee.
• Payments will recur based on the frequency you select (e.g., monthly, biweekly).

Changes and Cancellations

• You can update or cancel your subscription at any time through your account on our website or by contacting us at [Insert Email/Phone].
• To avoid charges for an upcoming order, changes or cancellations must be made at least [Insert Timeframe, e.g., 3 business days] before your next billing date.

Refunds

• Refunds are available for orders canceled prior to processing. Once an order is prepared for delivery, refunds are no longer available.

3. SMS Communications

Opt-In

When you opt into our SMS services, you agree to receive text messages related to:

• Order confirmations and delivery updates.
• Promotional offers and announcements.
• Account notifications and support.

Message Frequency

The number of SMS messages you receive depends on your activity with our services. Standard message and data rates may apply.

Opt-Out

You may opt out of receiving SMS messages at any time by replying "STOP" to any of our messages. You may re-enroll in SMS services by contacting us or following our opt-in instructions.

4. Pricing and Availability

• All prices are listed in U.S. dollars and are subject to change without notice.
• We reserve the right to limit product quantities or discontinue items without prior notice.

5. Your Responsibilities

By using our services, you agree to:

• Provide accurate, complete, and up-to-date information during checkout and account registration.
• Keep your account and payment information secure.
• Notify us immediately of any unauthorized use of your account.

6. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the intellectual property of Fetch Fresh Dayton. You may not copy, distribute, or use this content without our prior written consent.

7. Disclaimer of Warranties

We strive to provide the best service possible, but our products and services are provided "as is" and "as available." We do not guarantee that our website, SMS services, or products will be error-free, uninterrupted, or meet your expectations.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages that may arise from:

• Your use of our services or inability to use them.
• Unauthorized access to your personal data.
• Any other issue related to our products or services.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal obligations. Updates will be posted on our website, and your continued use of our services after changes are made constitutes your acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of the State of Ohio. Any disputes arising under these Terms will be resolved exclusively in the courts located in Ohio.

11. Contact Us

If you have questions or concerns about these Terms, please feel free to contact us.